I spoke for Verizon Wireless last week.Verizon is one of the best companies in the world to be associated with. They are the largest 3G network and the most reliable one.
They are totally customer centered. Dropped and incomplete calls are totally unacceptable to them. And yes, they really know how to thrive in times of change. There team members know how to turn crisis and challenges into opportunities. That is why they are the best!
The title of my keynote was “Change Is A Gift!”. I’m also working on a book by the same title. Let me tell you in a nutshell what the message of the keynote was for that group. But first, let me share this with you.
I believe we all have what it takes to win over change, eliminate stresses, and face our fear of uncertainty. It’s already inside of us. We just need to tap into what’s already there. Make sense? Whether it’s dealing with change in the workplace or in your personal life, it’s not that hard to make change work for you.
You see, if we look at change as a gift, we tend to embrace it instead of resisting it. We don’t curse a gift. We open both hands and receive it. It’s just an attitude shift.
The reality is, change is not something the company or life is doing to us. it’s mandatory that we change with change or we risk being irrelevant in this changing world.
Alright, here’s how to thrive in times of change while others continue to moan and complain:
Change your question.
Yes, the moment your change the questions you are asking yourself, you change your entire life. It’s that simple. And it can happen in an instant. I challenge you to notice the conversation that is going on inside your head about your situation and notice the kinds of questions you are asking yourself.
Just change those questions and your answers and solutions will change automatically. So, instead of saying, “What did the VP cut my budget by half? I’ll never be able to do my job with what I have.” You can say, “What can do right now where I’m with what I have?” “How can I reallocate my available resources and still boost my results?”
Instead of saying, “Why did I marry such a loser?”, say instead, “How can I understand this person better and improve my communication so that we can be on the same levels?”
In fact, that’s my assignment for you. Starting right now, change all the questions you’re asking yourself. Replace them with more powerful and motivational questions. Just try it and notice the difference in your behavior and attitude. I bet you the moment you start asking the right questions, the workplace will become more fun for you. You’ll stop fighting and resisting change in the workplace.




